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Do not let your garage door surprise you in a way which is not particularly pleasant. Follow the practical tips provided here to take the right actions in different sorts of situations.

Do not use an overhead door with broken torsion spring

The role of the spring is to counterbalance the weight of the door. Even if you disconnect the opener and attempt to lift it up, this will be extremely difficult. More importantly, the risk of the cables getting stuck around the rollers will be very high. If this happens, the door will become much more difficult to repair. The risk for the unit and for your safety is very high. Get the spring replaced quickly.

Make sure you have the right remote for your garage door

The remote control you use for your opener will only work if the frequency is correct. Our specialist can inform you of the necessary frequency to determine if you can use an older remote for your new garage door opener.

Clean the garage opener remote regularly

This will help to ensure proper operation and to extend its useful life. You need to dip microfiber cloth in a bit of alcohol and clean the plastic casing, the buttons and the battery compartment including the contacts. Use dry cloth for removing dust from the cover of the infrared unit. Keep the remote in your bag or pocket.

Test the torsion spring balance at least annually

For this, you need to disconnect the overhead garage door from the opener and lift it manually half way through open position. Then you have to release it and move away. The door must not move up or down. If it does, our experts recommend that its tension is adjusted without delay.


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* $29 service call - deducted from the service

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May 31, 2020
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
16:00PM - 18:00PM

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